So many people talk about 'Information Technology'. Of course it is much easier to talk about systems, developments, Internet, Web 2.0 etc. since these are all entitities we can see. Observe. Touch. Smell. Have an opinion about. We also talk about 'information overload' as if it is something that is happening to us. Something is wrong here. And I think it is because we aren't working inside out. The 'overload' part is not about the information quantity, but is about the undercapacity of our own processing ability. I have tons of emails, documents, videos that help me do my business, but I have very limited time and 'attention' to process it. So it is very essential that we manage this limited 'attention' by design.
I plead for a Human-Oriented architecture that respects my 'attention'-budget. That means this HOA is helping me to learn while I do, to collaborate more joyful and less time-consuming with other talented people, to innovate smarter, to enable quicker discovery and eventually to lead by inspiration. A HOA supports my talents and not my systems. And my talents give me unlimited energy to do what I need to do in this life.
I'm currently working on a Human-Oriented Architecture so that the 'High-Performance Workplace' is not only supporting business economics (what else is High-Performance for?) but at least as important, supports my talents (The workplace is supposed to help me isn't it?) .... 'work-life balance' becomes 'work-life integration' so we'd better be of having a human in the center of our architectures than our technology .... and wow, there is so much technology that helps us in making this HOA work!
maandag 10 november 2008
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Information overload always seems strange to me. I don't think there is such a thing. That would mean you get sick of stop to function if you walk into a large library.
I think it's not the presence of information but the desire to process a part of it that forms the problem. Rather than finding your own processing abilities failing to do the job, maybe it's your selection abilities. You could easily do half the processing, and maybe half of what you're currently wanting to process can be ignored.
The business economics in the high-performance-workplace proposition are largely based around the value of information. Information is seen as a prime resource.
I think the human-oriented architecture you are proposing should focus on the information worker. Information in general has very little value or meaning until someone (like an information worker) processes it.
As an information worker your time and specific skills define your limits. Selecting the most important information and being able to process it in the most efficient manner, I think, is important. Also working together to share the load of information you need to process can help.
Arthur I must the Human Oriented Architecture (HOA) is one hell of a abbreviation which in my opinion is better the High Performance Workplace. HOA has the right focus, it is all about the human, about the people.
However when you say that as a person your capacity to process the huge amount of information that comes you way in any kind of form. I do wonder how would you have it differently. Maybe, as Michiel says, the information you are getting is not personalised enough. I must admit that I struggle with this problem allday there are to many interessting articles I would like to read and to many new exciting videos on the web I would like to see. I just take in what I can, everything else becomes secondary.
What I think you are looking for is a intelligent data/information selector appartus which learns/adapts to your informational needs. For instance when you are reading 2 articles a day about Knowledge engineering for a week it will provide you with two new articles on a daily bases the following week. And if your interests shift the "application" notices and changes with you.
Something that I find quite difficult to read. Is the fact that you find business economics more important than creating the a working environment which enables peoples talents. I understand from a business perspective ROI, TCO and many more abbreviations are very important. However one should never forget that creating numbers on what is quite literaly a cultural turnaround in work etics is impossible. In the longrun HPW/HOA will create revenues that will go beyond CFO's comprehensions. But even more importantly than revenues is the gigantual leap forward working as a daily activity will take and therefore create happier employees, and those you cannot buy anywhere you'll have to earn them.
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